Ts&Cs

All payments are non refundable. We only cancel and refund when wind speeds are above the legal limit.

These are the Terms and Conditions of Hire for CK castles, it is the responsibility of the customer (hirer) to ensure that all possible steps are taken to avoid injury or damage to the inflatable. Please ensure that the following safety instructions are followed:
No adults are allowed on the bouncy castle unless you have hired an adult bouncy castle, otherwise, the bouncy castles have an age limit of 11 years. It is strictly prohibited for both children and adults to be on the bouncy castle at the same time.
You “the Hirer” are responsible for injury or damage occurring whilst the equipment is on hire and you are strongly advised to take out Public Liability Insurance covering the use of the inflatable whilst it is on hire to you
No food or drinks to be consumed on the inflatable (to avoid choking & mess).
All shoes, badges, jewellery, (i.e. large earrings, necklaces etc.) MUST be removed. It is recommended that spectacles are also removed.
No face-paints, party-poppers, coloured streamers or "silly string" must be used near or on the inflatable, as they can make a terrible mess and permanently stain the unit.
No smoking near the inflatable.
Climbing, hanging, or sitting on the walls is DANGEROUS and must not be allowed.
A responsible adult must supervise the inflatable at all times.
Ensure that the inflatable is not overcrowded, and limit the numbers depending on age and size of children using it. If the children are colliding into each other then it is too crowded.
Try to avoid large children and small children from using the inflatable at the same time. Some children require strict supervision.
If the inflatable is not being used for any part of the day, please switch the blower off at the mains, this will reduce your electric bill!
Do not allow anyone to bounce on the step/front apron. The step is there to help users get on and off.
Ensure that no-one with a history of back or neck problems are allowed on the inflatable.
Do not allow users to be on the unit during inflation or deflation.
In the event of heavy rain, it is strongly recommended that the inflatable be switched off. Any wetness, including bubbling can be dried with a towel. A small picnic table placed over the blower, will help prevent rain-water being sucked into the blower, and then into the inflatable.
The blower at the back may have a safety reset button. In the event that it overheats, or loses power, switch the blower off at the mains, and then switch it back on again 1 or 2 minutes later, and it should restart. If it does not, or there is a power cut, inform us IMMEDIATELY.
Ensure that the vent on the side of the blower is kept clear at all times.
If you are unsure about anything, please contact us.
The Hirer is responsible for safe keeping of the inflatable and you will be charged for any damage caused to it or for any items missing from it on its return, additional mileage and loss of hire costs will apply if unable to collect at agreed time.
All units are checked on delivery and your signing below indicates acceptance of the inflatable as being in good, clean condition.
DISCLAIMER
Please note that all persons using this inflatable do so at their own risk, the person/organization hiring the equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use.
These guidelines are for the safety of all people using this equipment, and it is the sole responsibility of the hirer to ensure they are adhered to. Our company cannot accept any responsibility for any injury caused to anyone using this equipment.

These are the Terms and Conditions of Hire for CK castles, it is the responsibility of the customer (hirer) to ensure that all possible steps are taken to avoid injury or damage to the softplay equipment. Please ensure that the following safety instructions are followed:
The equipment is suitable for children under 5 years of age. Please ensure no-one over this age uses the equipment.
A responsible Adult must supervise the children at all times
You “the Hirer” are responsible for injury or damage occurring whilst the equipment is on hire and you are strongly advised to take out Public Liability Insurance covering the use of the softplay equipment whilst it is on hire to you
No food or drinks to be consumed on the equipment (to avoid choking & mess).
All shoes, badges, jewellery, (i.e. large earrings, necklaces etc.) MUST be removed. It is recommended that spectacles are also removed.
No face-paints, party-poppers, coloured streamers or "silly string" must be used near or on the soft play equipment as they can make a terrible mess and permanently stain the unit.
No smoking or barbecues near the equipment.
Always ensure that the Play area is not overcrowded, and limit numbers according to the age and size of children using it.
Ensure Children are not pushing, colliding or behaving in a manner likely to injure or cause distress to others.
Ensure that a four foot area around the equipment is totally clear.
The equipment should not be used if it becomes wet. If no cover is fitted and in the event of rain the equipment should not be used.
If the area is not sufficient to set up the equipment hire then a smaller play area will be erected at the same cost to the hirer.
No pets allowed on the softplay equipment.
Ensure that no child who is feeling unwell uses the play area.
Ensure that no-one with a history of back or neck problems use the softplay equipment.
If you are unsure about anything, please contact us.
The Hirer is responsible for safe keeping of the inflatable and you will be charged for any damage caused to it or for any items missing from it on its return, additional mileage and loss of hire costs will apply if unable to collect at agreed time.
All equipment is checked on delivery and your signing below indicates acceptance of the soft play as being in good, clean condition.
DISCLAIMER
Please note that all persons using this inflatable do so at their own risk, the person/organization hiring the equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use.
These guidelines are for the safety of all people using this equipment, and it is the sole responsibility of the hirer to ensure they are adhered to. Our company cannot accept any responsibility for any injury caused to anyone using this equipment.
Please sign below to confirm that you have read, understood and accepted the above.
I hereby agree to abide by the terms and conditions listed above:

Our Insurance PDF Documents
Commercial Combined Policy schedule
Client TOBA
Equipment Hirers Policy

Our Safety Guides and Rule Sheets

Inflatable Hot Tub Rules
XL Inflatable Hot Tub Rules
You will be provided with a full easy to use instruction manual upon delivery of your CK Castles hot tub, unfortunately we
can not disclose these documents.

Our BISHTA Water Treatment Qualification
(About BISHTA)

A Photograph of the Document(s) You Will be asked to Sign on Delivery
Our Hire Agreement (PDF)